Standards / Systems and Setup
Systems and Setup
The configuration nobody writes down and everybody needs when the person who set it up leaves. Booking system setup end to end, pricing and packages, buffers and resources, reporting, receipts and email templates, plus the pre-opening critical path and snagging.
£610
61 documents. No VAT is charged. The price shown is the price paid.
What is in it
Every document, by name. Professional template. Review, amend and sign off before use.
61 procedures
- Guest Journey Design Workshops and Outputs
- Signage and Wayfinding Content Approval
- Pre-Opening Critical Path and Milestone Control
- Pre-Opening Room Readiness Standards Definition
- Pre-Opening Site Walkthrough and Snag Capture Standard
- Pre-Opening Stakeholder Map and Contact Tree
- Linen Specification and Procurement Control
- Opening Stock Par Level Definition and Ordering Control
- Uniform Procurement and Issue Control
- Create Add-Ons and Upgrades
- Book4Time End-to-End Transaction Testing
- Configure Buffers, Setup and Cleanup Times
- Configure Cancellation and No-Show Rules
- Configure Maximum Capacity by Area
- Configure Class Capacity and Studio Resources
- Build Class Catalogue and Categories
- Set Up Daily Management Snapshot Dashboard
- Validate Reporting Accuracy and Data Hygiene
- Configure Deposits and Prepayment Rules
- Configure Email Template Library and Tone of Voice
- Go-Live Cutover and Support Plan
- Configure Public Holidays and Seasonal Hours
- Post-Go-Live Hypercare Issue Triage Process
- Configure Joining Fees and One-Off Charges
- Create Maintenance Holds and Blackout Dates
- Configure Membership Billing Cycles
- Configure Freeze, Suspension and Cancellation Logic
- Configure Member Pricing Rules
- Build Membership Tiers and Benefits
- Build Service Menu Architecture
- Configure Manager Approval Roles for Discounts and Refunds
- Create Packages and Bundles
- Configure Payment Gateway Integration
- Permission Matrix Setup and Review
- Pre-Go-Live System Test Script Execution
- Set Base Pricing and Price Lists
- Configure Peak and Off-Peak Pricing Rules
- Configure Promotional Codes and Campaign Rules
- Configure PT Resources and Trainer Capacities
- Build Personal Training Products and Packages
- Configure Reception Override Permissions
- Configure Receipt Branding and Legal Text
- Configure Receipt and Tax Invoice Templates
- Schedule Automated Report Distribution
- Configure Daily Revenue Reports
- Configure Membership Performance Reports
- Configure Retail Sales Reports
- Configure Utilisation and Productivity Reports
- Configure Resource Allocation Rules
- Build Room and Resource Inventory
- Configure Service Descriptions and Guest-Facing Copy
- Configure Service Images and Display Order
- Configure Tax and VAT Rules
- Therapist and Trainer Profile Management
- Create Treatment Services and Variants
- User Acceptance Testing and Sign-Off
- Create User Accounts and Assign Roles
- Audit User Access and Remove Leavers
- Configure Gift Voucher Products and Redemption Rules
- Guest Journey Rehearsal and Timing Validation
- Book4Time Training Environment Setup
Other packs
- Spa Risk Assessment Suite · £750
- Spa Policy Suite · £495
- Spa Job Descriptions · £395
- Spa Safety Operating Procedure · £495
- Safety and the Building · £480
- Spa Financial Reporting Pack · £1,250
- Money and Membership · £360
- The Guest Journey · £1,295
- Daily Running Checklists · £395
- Running the Day · £190