WHC Leadership Programme
WHC Professional Certificate in Spa Management
Run the floor, lead the team and understand the numbers behind a high-performing spa
6 applied modules Real spa case studies Formal assessment
Guest price
£15
Choose your next move
What do you want to be better at next?
Pick learning that strengthens the job you do now or prepares you for the role you want next.
Deliver better
Treatment-room, product and service knowledge for stronger guest experiences.
Step into management
People, rotas, standards, KPIs, commercial thinking and everyday leadership.
Lead at director level
P&L, forecasting, strategy, performance and the decisions senior spa leaders make.
Flagship leadership programmes
Move from experienced practitioner to confident leader.
Applied programmes built around the work luxury spa managers and directors actually do: people, payroll, KPIs, profitability, forecasting, marketing and strategy.
WHC Leadership Programme
WHC Professional Certificate in Spa & Wellness Leadership
Lead the spa as a business: profit, strategy, people, pricing, marketing and investment
7 applied modules Real spa case studies Formal assessment
Guest price
£15
Professional course library
Build the skills luxury spas actually use.
Choose focused learning you can complete around work, then add the achievement to your WHC professional profile.
Guest Experience
The Perfect Consultation
Turn the first five minutes into the whole treatment
4 modules · ~75 min · 1.5 CPD hours · £15
Five-Star Customer Service
The details that separate good from unforgettable
4 modules · ~75 min · 1.5 CPD hours · £15
Commercial
Retail & Recommendation
Sell like a therapist, not a salesperson
4 modules · ~75 min · 1.5 CPD hours · £15
Upgrading Treatments
Grow every booking with integrity
3 modules · ~60 min · 1 CPD hour · £15
Spa Revenue Fundamentals
Capacity, utilisation, rate and RevPATH - read your spa the way a director does
6 modules · ~75 min · 1.5 CPD hours · £15
Standards
LQA & Forbes Standards
How the world’s toughest inspectors score your spa
4 modules · ~75 min · 1.5 CPD hours · £15
Health, Safety & Hygiene in the Spa
The non-negotiables that protect every guest and your licence
4 modules · ~75 min · 1.5 CPD hours · £15
Treatment Room Standards
Set the stage before the guest ever walks in
3 modules · ~60 min · 1 CPD hour · £15
Personal Presentation & Hygiene
You are part of the product
2 modules · ~45 min · 0.5 CPD hours · £15
Treatments
The Perfect Massage
Structure, flow and the details that get you requested by name
4 modules · ~75 min · 1.5 CPD hours · £15
The Perfect Facial
Skin analysis, protocol and results guests can see
3 modules · ~60 min · 1 CPD hour · £15
Brands
Product House Knowledge
Speak ESPA, Elemis and Dermalogica like a native
3 modules · ~60 min · 1 CPD hour · £15
ESPA Masterclass
The British spa house of ritual - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Elemis Masterclass
The British house of results-driven naturals - speak it like a native
3 modules · ~30 min · 0.5 CPD hours · £10
Dermalogica Masterclass
The skin health house - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Comfort Zone Masterclass
The Italian house of conscious skin science - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Aromatherapy Associates Masterclass
The London house that made aromatherapy a luxury - its story, its oils, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Natura Bisse Masterclass
The Spanish house of haute couture facials - its story, its collections, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
VOYA Masterclass
The Irish house of hand-harvested seaweed - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Bamford Masterclass
The English organic house of countryside calm - its story, its botanicals, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Wildsmith Skin Masterclass
The gardener's skincare house - its estate-born story, its botanical science, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Temple Spa Masterclass
The British house of the Mediterranean lifestyle - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
111SKIN Masterclass
The surgeon-founded house of clinical luxury - its story, its science, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Biologique Recherche Masterclass
The Parisian clinical house of Skin Instants - its story, its icons, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Sisley Paris Masterclass
The French family house of phyto-cosmetology - its story, its icons, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
La Mer Masterclass
The house of the Miracle Broth - its legend, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Valmont Masterclass
The Swiss house of cellular cosmetics - its story, its science, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Ground Wellbeing Masterclass
The Irish house of slow, grounding ritual - its story, its range, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Kama Ayurveda Masterclass
The luxury Ayurvedic house - its heritage, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Clarins Masterclass
The French house of plant science and expert touch - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Sodashi Masterclass
The Australian house of pure, high-touch natural luxury - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
ila Spa Masterclass
The beyond-organic British house of energy and touch - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Susanne Kaufmann Masterclass
The Alpine house of holistic skincare - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
ishga Masterclass
The Hebridean seaweed house - its story, its science, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Thalgo Masterclass
The French marine beauty expert - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Guinot Masterclass
The French salon institution - its science, its machines, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Decleor Masterclass
The Parisian aromatherapy house - its oils, its rituals, and how to deliver them
3 modules · ~30 min · 0.5 CPD hours · £10
IMAGE Skincare Masterclass
The American house of results - its story, its ranges, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Medik8 Masterclass
The British skin science house - CSA philosophy, vitamin A mastery, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Murad Masterclass
The dermatologist's house of clinical skincare - its science, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Specialist Care
Cancer Care Awareness in the Spa
Welcome guests living with and beyond cancer - safely, warmly and within your scope
4 modules · ~90 min · 1.5 CPD hours · £15
Menopause-Aware Treatments
Confident, compassionate care for a life stage half your guests will experience
4 modules · ~90 min · 1.5 CPD hours · £15
Pregnancy & Post-Natal Treatments
Safe, confident, compassionate care for guests before and after birth
4 modules · ~90 min · 1.5 CPD hours · £15
Make your learning visible
Don't just say you're developing. Show it.
Every WHC certificate carries a unique verification code. For Talent members, completed Academy courses can also appear as profile badges employers can see.
WHC Academy for Teams
Train the whole team, track every completion
Put your property's therapists, reception and management through the same professional curriculum - service standards, revenue, retail, leadership - with team pricing from £15 per seat per year (minimum 10 seats) and a property onboarding pathway built from the course library. Completion and CPD records for every team member, ready for your quality audits.
WHC Academy certificates evidence course completion and assessment. They are professional-development records and are not a substitute for regulated qualifications, licences or insurance where those are required.
