The Perfect Consultation
Turn the first five minutes into the whole treatment
4 modules · ~75 min · 1.5 CPD hours · £15
Choose your next move
What do you want to be better at next?
Pick learning that strengthens the job you do now or prepares you for the role you want next.
Deliver better
Treatment-room, product and service knowledge for stronger guest experiences.
Step into management
People, rotas, standards, KPIs, commercial thinking and everyday leadership.
Lead at director level
P&L, forecasting, strategy, performance and the decisions senior spa leaders make.
Professional course library
Build the skills luxury spas actually use.
Choose focused learning you can complete around work, then add the achievement to your Talent House professional profile.
Guest Experience
Five-Star Customer Service
The details that separate good from unforgettable
4 modules · ~75 min · 1.5 CPD hours · £15
Commercial
Retail & Recommendation
Sell like a therapist, not a salesperson
4 modules · ~75 min · 1.5 CPD hours · £15
Spa Revenue Fundamentals
Capacity, utilisation, rate and RevPATH - read your spa the way a director does
6 modules · ~75 min · 1.5 CPD hours · £15
Standards
LQA & Forbes Standards
How the world’s toughest inspectors score your spa
4 modules · ~75 min · 1.5 CPD hours · £15
Health, Safety & Hygiene in the Spa
The non-negotiables that protect every guest and your licence
4 modules · ~75 min · 1.5 CPD hours · £15
Treatment Room Standards
Set the stage before the guest ever walks in
3 modules · ~60 min · 1 CPD hour · £15
Treatments
The Perfect Massage
Structure, flow and the details that get you requested by name
4 modules · ~75 min · 1.5 CPD hours · £15
The Perfect Facial
Skin analysis, protocol and results guests can see
3 modules · ~60 min · 1 CPD hour · £15
Brands
Product House Knowledge
Speak ESPA, Elemis and Dermalogica like a native
3 modules · ~60 min · 1 CPD hour · £15
Carol Joy London Masterclass
British collagen science, Swiss and German laboratories, and a menu built for the Dorchester
5 modules · ~60 min · 0.5 CPD hours · £10
Skin Rocks Masterclass
The British skincare house that makes skincare make sense - its story, its heroes, and how to recommend it
3 modules · ~30 min · 0.5 CPD hours · £10
Sothys Masterclass
The Parisian house of the professional treatment - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Evolve Organic Beauty Masterclass
The independent British organic house made by hand in Hertfordshire - its story, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
MyBlend Masterclass
The Clarins family's personalised skin house - its science, its heroes, and how to deliver it
3 modules · ~30 min · 0.5 CPD hours · £10
Specialist Care
Cancer Care Awareness in the Spa
Welcome guests living with and beyond cancer - safely, warmly and within your scope
4 modules · ~90 min · 1.5 CPD hours · £15
Menopause-Aware Treatments
Confident, compassionate care for a life stage half your guests will experience
4 modules · ~90 min · 1.5 CPD hours · £15
Pregnancy & Post-Natal Treatments
Safe, confident, compassionate care for guests before and after birth
4 modules · ~90 min · 1.5 CPD hours · £15
Make your learning visible
Don't just say you're developing. Show it.
Every Talent House certificate carries a unique verification code. For Talent members, completed Academy courses can also appear as profile badges employers can see.
Talent House Academy for Teams
Train the whole team, track every completion
Put your property's therapists, reception and management through the same professional curriculum - service standards, revenue, retail, leadership - with team pricing from £15 per seat per year (minimum 10 seats) and a property onboarding pathway built from the course library. Completion and CPD records for every team member, ready for your quality audits.
Talent House Academy certificates evidence course completion and assessment. They are professional-development records and are not a substitute for regulated qualifications, licences or insurance where those are required.