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Wellness House Collective LTD

Wellness House Collective LTD

Fairmont & Raffles HotelBD20 5QG5 starHotel

Why work here

Boutique wellness, done properly.

The property

Wellness House Collective is an intimate, boutique wellness destination where the standard never drops because the scale never demands it. With a small, hand-picked team and a treatment menu built around results rather than trends, we offer therapists something increasingly rare: the time and space to do their best work. We're not a conveyor belt spa. Treatments aren't rushed, guests are known by name, and every member of the team has a genuine say in how we grow. We work with premium product houses, we invest in ongoing training, and we care as much about how our people feel at the end of a shift as how our guests do. We're building something with real ambition behind it, and we want people who'd rather help shape a brand than just clock in at one. If you take your craft seriously and want to be more than a number on a rota, you'll fit right in. A couple of alternatives for the tagline if you want options: "Where wellness feels personal" (softer, guest-led) or "Small spa. High standards. Big ambition." (punchier, recruitment-led - and for a talent platform, speaking to the candidate rather than the guest is often the sharper move). One thought: since this profile is what candidates see before applying, it's worth adding a line to your "Other access notes" field too - even something simple like "Free staff parking on site; flexible shift discussions welcome at interview." Practical details like that quietly win candidates from bigger names.

Rooms

250

Opened

2021

Rating

5 star

Property type

Hotel

Facilities

  • Sauna
  • Hydrotherapy pool
  • Vitality pool
  • Indoor pool
  • Outdoor pool
  • Thermal suite
  • Steam room
  • Hammam
  • Snow cave / ice fountain
  • Experience showers
  • Salt room
  • Cryotherapy
  • Flotation
  • Relaxation lounge
  • Rooftop terrace
  • Gym
  • Fitness studio
  • Yoga / Pilates studio

and 6 more facilities

The spa

Treatment rooms

2

Spa size

2,000 sq ft

Product partners

ESPA · La Stone

Services

  • Swedish Massage
  • Sports Massage
  • Thai Massage
  • Reflexology

The team

Spa team

2 people

Culture

We are a professional, supportive and commercially focused spa team where high standards matter, but so does how people are treated. The environment is fast-paced at busy periods, with a strong emphasis on teamwork, guest experience and personal accountability. Team members are encouraged to contribute ideas, develop their skills and take ownership rather than simply follow a script. We want people who are warm, reliable, confident with guests and genuinely interested in delivering excellent spa and wellness experiences.

Development & progression

We actively support progression across spa, wellness and wider hotel operations. Therapists can develop into Senior Therapist, Supervisor, Spa Reception, Assistant Spa Manager and Spa Manager roles, while experienced managers can progress into multi-site, commercial and senior leadership positions. Development can include brand training, leadership development, commercial skills, treatment qualifications and opportunities to transfer between properties within the group. We aim to promote internally wherever the right capability and attitude exist.

Employee benefits

Service charge / tronc

Spa treatment allowance

Uniform provided & laundered

Pension scheme

Training budget

Accommodation available

28+ days holiday

Retail commission

Product discount

Hotel discounts worldwide

Private healthcare

Brand training

Relocation support

Birthday day off

Employee assistance programme

Gym use

Clear progression pathway

Mental health support

Friends & family rates

Free meals on duty

Treatment commission

Location guide

Driving
A car is recommended or required for the commute
Parking
Staff parking is available on site

Travel details are supplied by the property.

Reputation

5.0from 1 review

What it's actually like to work here

Verified reviews from professionals who have worked here through WHC - separate from guest reviews and property marketing.

5.0 / 5

1 verified review

Verified

Director of Spa

Completed WHC agency shift · Aug 2026

Current vacancies

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Luxury spa treatment in progress

Spa & wellness

Contemporary luxury hospitality interior

Exceptional properties

Modern timber sauna and wellness space

Wellness environments

Warm Mediterranean hospitality courtyard

Destination hospitality

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